Privacy Policy

What information do we collect?

We collect information from you when you register on our site, place an order or subscribe to our newsletter.

When ordering or registering on our site, as appropriate, you may be asked to enter your: name or e-mail address. You may, however, visit our site anonymously.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

  • To personalize your experience (your information helps us to better respond to your individual needs) - Here we need to say what information we are using for profiling.
  • To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)
  • To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
  • To process transactions
    Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
  • To send periodic emails
    The email address you provide for order processing, will only be used to send you information and updates pertaining to your order.

Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email. You can control your email settings from Settings (under Notifications).

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to?keep the information confidential.

After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

Do we use cookies?

Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information)

We use cookies to understand and save your preferences for future visits.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. Those third parties are listed below. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Name and location Purpose Data Disclosed
Payment services
Svea Payments (previously Suomen Maksuturva Ltd) (Finland) Processing payment transactions Name, email address, phone number and address
PayPal (Europe) S.à r.l. et Cie, S.C.A. (Luxembourg) Processing payment transactions Payer card details and email
Stripe Inc (USA) Processing payment transactions Payer card details
Bill collection services
Visma PPG Ltd (Finland) Bill collecting services for gyms Collected bill receiver's name and address information.
Customer service
Intercom, Inc (USA) & Help Scout, Inc (USA) To provide customer support through the website and email. Name, email and IP address
Operational services
salesforce.com, inc (USA) To provide cloud-based hosting, storage and processing services. Monitoring, storing and accessing log files. All account information, data generated through the use and/or necessary to the provision of WODconnect services.
Honeybadger Industries LLC (USA) To monitor the service. IP address
SendGrid, Inc (USA) Sending messages and monitoring in secure manner Name and mail address
Keen Labs, Inc (USA) Data collection and monitoring of the service Name and mail address
Google, LLC (USA) Data collection and monitoring of the service IP address
Hot Jar, LLC (USA) Data collection and monitoring of the service IP address

Third party links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

California Online Privacy Protection Act Compliance

Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.

As part of the California Online Privacy Protection Act, all users of our site may make any changes to their information at anytime by logging into their control panel and going to the 'Edit settings' page.

Childrens Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Your Rights under the GDPR

WODconnect undertakes to respect the confidentiality of Your Personal Data and to guarantee You can exercise Your rights.

You have the right under this Privacy Policy, and by law if You are within the EU, to:

  • Request access to Your Personal Data. The right to access, update or delete the information We have on You. Whenever made possible, you can access, update or request deletion of Your Personal Data directly within Your account settings section. If you are unable to perform these actions yourself, please contact Us to assist You. This also enables You to receive a copy of the Personal Data We hold about You.
  • Request correction of the Personal Data that We hold about You. You have the right to have any incomplete or inaccurate information We hold about You corrected.
  • Object to processing of Your Personal Data. This right exists where We are relying on a legitimate interest as the legal basis for Our processing and there is something about Your particular situation, which makes You want to object to our processing of Your Personal Data on this ground. You also have the right to object where We are processing Your Personal Data for direct marketing purposes.
  • Request erasure of Your Personal Data. You have the right to ask Us to delete or remove Personal Data when there is no good reason for Us to continue processing it.
  • Request the transfer of Your Personal Data. We will provide to You, or to a third-party You have chosen, Your Personal Data in a structured, commonly used, machine-readable format. Please note that this right only applies to automated information which You initially provided consent for Us to use or where We used the information to perform a contract with You.
  • Withdraw Your consent. You have the right to withdraw Your consent on using your Personal Data. If You withdraw Your consent, We may not be able to provide You with access to certain specific functionalities of the Service.
  • All above requests need to be sent to: buddy@wodconnect.com

Requesting Data Deletion

You have the right to request deletion of your personal data. To submit a data deletion request:

  • Within your account:
    • Log in to your account
    • Navigate to Settings
    • Click "Send request to delete my account"
  • By email:
    • Send an email to buddy@wodconnect.com with the subject line "Data Deletion Request"
    • Include your account email address in the request

Your request will be processed within 14 days and you'll be notified via email when it has been done.

Terms and Conditions

Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website at https://www.wodconnect.com/terms

Your Consent

By using our site, you consent to our websites privacy policy

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page, send an email notifying you of any changes, and/or update the Privacy Policy modification date below.

This policy was last modified on 03/03/2022

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below. If you are in need to get your information from WODconnect or if you want to delete your account, connect us via email.

WODconnect Oy
Vilhonvuorenkatu 11 D
00500, Helsinki
Finland
buddy@wodconnect.com